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ROCKSHOX SPARES    |   ROCKSHOX SERVICE / TECH


Cyclinic is passionate about suspension, and with our state of the art workshop facility, we have the tools and parts required to service your Rockshox fork, or rear shock in a clean and sophisticated environment. Our suspension technicians are highly experienced in working with suspension, and it is our focus to ensure you or your customer are getting the best possible performance out of it. Please see our service options further below, and contact us with any questions about upgrades, servicing or spares. Prices shown below are approximate, include any genuine spare parts used, and any postage. Bike Shops – Please contact us for dealer pricing.


ROCKSHOX – FORKS


GENERAL SERVICE – FROM $145-$175

Recommended service for many common Rockshox forks: Disassembly of fork, removing the old dust wiper seals and foam rings, oil damper, air spring and top caps. Condition inspection and quote on repair cost if requested. Extensive clean of lowers and CSU (Crown steerer unit) before new ROCKSHOX low friction dust wiper seals and foam rings are installed. Replace compression and rebound damper seals, air spring seals, re-bleed pop-lock (if applicable) and rebuild fork with fresh ROCKSHOX fluids. Fork is then inflated to your recommended pressure settings using nitrogen. Test for full function and pressure loss prior to completion/return. Price includes postage (both ways) Australia wide or removal/installation from the bike if you’re dropping it in. 


FULL SERVICE – FROM $175-$245 

Recommended service for Rockshox forks with charger damper: Disassembly of fork, removing the old dust wiper seals and foam rings, oil damper, air spring and top caps. Condition inspection and quote on repair cost if requested. Extensive clean of lowers and CSU (Crown steerer unit) before new ROCKSHOX low friction dust wiper seals and foam rings are installed. Test lower leg bushings for wear, and replace if necessary. Replace all oil seals in charger damper, and air spring assembly, and rebuild fork with fresh ROCKSHOX fluids. Fork is then inflated to your recommended pressure settings using nitrogen. Test for full function and pressure loss prior to completion/return. Price includes postage (both ways) Australia wide or removal/installation from the bike if you’re dropping it in or removal/installation from the bike if you’re dropping it in.


ROCKSHOX – REAR SHOCKS


AIR CAN SERVICE – FROM $85-$100

Disassembly of air can, removing the old air and wiper seals. Condition inspection and quote on repair cost if requested. Extensive clean of air can and damper shaft unit before new ROCKSHOX air sleeve seals are installed. Rebuild shock with fresh Maxima 15wt and Parker O Grease. Install brand new genuine ROCKSHOX DU eyelet bushes then shock’s air can is inflated using nitrogen. Test for full function and pressure loss prior to completion/return. Price includes postage (both ways) Australia wide or removal/installation from the bike if you’re dropping it in.


FULL SERVICE – FROM $175-$240

Disassembly of air can, removing the old air and wiper sealsCondition inspection and quote on repair cost if requested. Extensive clean of air can before new ROCKSHOX air sleeve seals are installed. Discharge air from shock IFP, and deconstruct oil damper removing all old seals and oil. Replace all internal damper seals, and inspect damper elements such as shim stack, rebound shaft and knob assembly for any wear. Rebuild shock with fresh ROCKSHOX damper fluids, and charge IFP with nitrogen to factory specification. Install brand new genuine ROCKSHOX DU eyelet bushes then shock’s air can is inflated using nitrogen. Test for full function and pressure loss prior to completion/return. Price includes postage (both ways) Australia wide or removal/installation from the bike if you’re dropping it in.  


Service prices are indicative only, and may differ up or down depending on the condition of your Fork or Shock. We will happily provide an obligation free quote on any service once we have seen the fork/shock’s condition at our workshop. Local customers – The fork/shock can be left on your bike when it is dropped off for service. 


FAQ:

Q: What is the procedure for sending my fork/shock to you for a service or service quote? 

A: You can book your fork/shock in for service using our simple online booking form here: Once your booking is completed, you will be able to download your free delivery label online (or via the confirmation email) which is ready for you to print, attach to the parcel and drop off the items at your local Australia Post outlet, or in a RED street side post box. If you prefer to drop off at our workshop, just book online and or just bring it in when convenient. On or off the bike is fine – There are no additional charges for bringing it on on the bike.

Once your fork/shock is received and inspected, we will contact you with the repair quote if requested, and carry out the necessary repairs within 24-48hrs. You will then be emailed all the service information including what was done, what parts were used, how long it took and how to make payment.

Q: What is carried out in a typical service by Cyclinic? 

A: Each service at Cyclinic begins with a thorough inspection and test of the fork/shocks condition. We then clean the fork/shock, and release any air pressure. Next up, we remove the lowers or the air can, and deconstruct, dumping all the old oil and seals. All components are then cleaned using an exclusive isopropyl formula, inspected for damage or wear and we then complete the service quote if required. ALL seals are replaced and the fork or shock is rebuilt with new high performance suspension fluid. The fork or shock is then inflated to customer’s recommended pressure using nitrogen. The fork or shock’s function is checked, and is tested for any air loss over a 12hour minimum testing period before getting boxed and prepped for sending home to its owner.

Q: What is the turnaround time for services?

A: Most Rockshox fork, shock services are completed, tested and ready for return within 48hrs of arriving at our workshop. Some more extensive services may take an extra day or two at most.

Q: Do you offer a warranty on service work?

A: Yes, we provide a 3 month service warranty from date of service. This warranty is subject to our discretion and may not cover your recently serviced fork, shock or seatpost if it is subject to wear or misuse.

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